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都做外贸了,说话没必要太实在!

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都做外贸了,说话没必要太实在!-第1张-游戏资讯-一震网

把你的直线思维收起来,说话机灵点,不该说的不要说

1、客户问质量如何...

❌外贸新手:

Our products have the highest quality on the market.

我们的产品在市场上的质量是最顶尖的。

✅外贸高手:

We have been active in this market for over10 years. To be honest, our products are very popular in the xxx market, with an annual shipment volume of XX We have established close partnerships with top distributors like XXX, all of which sufficiently demonstrate the outstanding quality of our products.

我们已经在这个市场上活跃了超过10年。坦白讲,我们的产品在xxxx市场上非常畅销,每年的出货量达到XX。我们已经与像XXX这样的顶级分销商建立了紧密的合作关系,这些都足以证明我们产品的卓越品质。

✅外贸高手:

We implement strict quality control measures during the production process. Additionally each unit of our product must go through three inspections by the xx tester to ensure they are of high quality and detect-tree. In contrast, our competitors typically only perform one or two inspections. You can rest assured that the quality of our products is absolutely reliable.

我们在生产过程中实施了严格的质量控制措施。此外,我们的每一台产品都需要经过Xxx测试机的三次检测,以确保它们的品质和无缺陷。相比之下,我们的竞争对手通常只进行次或两次检测。您可以放心,我们产品的质量绝对可靠。

2、客户说考虑一下…

❌外贸新手:

Okay, take your time.

好吧,慢慢来。

✅外贸高手:

o problem. You know this is a very special offer with unique arrangements behind it. lt would be a shame if we missed out on this opportunity, as we wouldn't receive such strong backing from the management team next time.

没问题。你知道这是一个非常特别的优惠,背后有独特的安排。如果我们错过了这次机会,那就太遗憾了,因为我们下次就不会得到管理团队的大力支持了。

✅外贸高手:

No worries. l understand you need sometime to talk to your team or client. So, l'll follow up with you tomorrow, and you should provide precise responses to the concerns. Then, we can discuss how to resolve them and build together, alright?

不用担心。我知道你需要一些时间和你的团队或客户谈谈。所以,我明天再跟你联系,你应该对这些问题做出准确的回应。然后,我们可以讨论如何解决这些问题,共同建设,好吗?

3、客户说已有供应商

❌外贸新手:

l see. Sorry for bothering you

我明白了。对不起,打扰你了。

✅外贸高手:

That's good for you. lt's always beneficial to have a backup plan as a savvy decision-maker and importer, isn't it?

这对你有好处。作为一个精明的决策者和进口商,有一个备用计划总是有益的,不是吗?

✅外贸高手:

lt's good to know. How are things going with this supplier? l have over XXX years of experience in this industry. l believe l can offer you some advice to help you perform better in this area.

很高兴知道。这个供应商怎么样了?我在这个行业有超过XXX年的经验。我相信我可以给你一些建议,帮助你在这方面表现得更好。

4 、你价格太高了可以降价吗?

❌外贸新手:

This is our final price.

这是我们的最终价格。

✅外贸高手:

Thankyou for your feedback. l understand your concerns and won't argue with you right now. This is actually a special price, which is what we have been offering to our local distributors in XX countries. Frankly, they are selling very well at that price. l suggest we have a call to better understand each other, and then we can come back to this topic.

感谢您的反馈。我理解你的担忧,现在不想和你争论。这实际上是一个特别的价格,这是我们给XX国家当地经销商的价格。坦率地说,这个价格卖得很好。我建议我们先打个电话,以便更好地相互了解,然后再回到这个话题。

✅外贸高手:

Thankyou for your feedback. Our products are considered one of the top three brands in the global market.T hey are truly profitable. Let's discuss your specific requirements in detail to see how l can best support you. How many cartons of XX have you sold in 2023, and how frequently do you make purchases?

感谢您的反馈。我们的产品被认为是全球三大品牌之一。他们真的很赚钱。让我们详细讨论一下你的具体要求,看看我怎样才能最好地支持你。你们在2023年销售了多少箱XX,采购的频率是多少?

往期推荐:

去参加广交会,再不背这些口语就晚了!

跟客户邮件沟通,教你如何笑着怼客户

学会这些万能话术,还能有哪个外贸客户能拒绝?

标签 loly的外贸笔记